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Guest Reviews

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Melbourne, US
Reviewed: Jul 26, 2019
Property
Perfect location if attending a conference. Just walk the tunnel and you're there. Property was beautiful and staff friendly and helpful.
View Property: 1701_The_Willows
Reviewed: Jul 25, 2019
Property Manager
Property
We had a great stay! The front desk was incredibly responsive and the apartment was clean, well equipped, and quiet.
View Property: Snowmass_Enclave_103
Brighton, US
Reviewed: Jul 25, 2019
Property Manager
Property
Good location, close to restaurants and trails. The free shuttle takes you to the conference center which is nice.
View Property: 100_River_Run
Lascassas, US
Reviewed: Jul 25, 2019
Property Manager
Property
Wonderful time in Breckenridge! The Village condos are right along the Main strip and had easy access to everything. I would recommend to friends looking for a great location with excellent ski access.
View Property: Breck_Village_1BD
MOUNTAIN LAKES, US
Reviewed: Jul 25, 2019
Property Manager
Property
Good property, beautiful location!
View Property: 3057_The_Timbers
Lakewood, US
Reviewed: Jul 25, 2019
Property Manager
Property
Great stay!
View Property: 3057_The_Timbers
Silver Spring , US
Reviewed: Jul 20, 2019
Property Manager
In July 2019, I treated my family to a week's vacation in Aspen. Our party consisted of my wife, our two adult daughters, our son-in-law, and our 19-month-old grandson. I chose to stay at the Ritz based on the description, the star rating, and the reasonable (relatively speaking) summer rate on the Vrbo site. Also, the other luxury hotels are located downtown, and I wanted a more quiet setting, closer to the trees, mountains, brooks, and hiking trails. (The Ritz is a ten-minute ride to downtown.) I reserved a three-bedroom, three-bathroom suite. The suite included an open floor plan divided into spacious, well-appointed living and dining room areas and a fully equipped kitchen, which was separated by from the other spaces by an attached island. We also had a balcony. Consistent with its laser-like focus on guest service, the hotel was even responsive to my requests as to where in the lodge we wanted to stay. The staff, from top to bottom, was gracious, competent, efficient, and responsive. The property itself offers, among other things, frequent shuttles to and from downtown Aspen. It also offers two great swimming pools (with poolside lunch and drinks at one), and a hot tub. There are outdoor grills and casual and fine-dining restaurants on the premises. The entire family wants to repeat the experience next summer.
Property
In July 2019, I treated my family to a week's vacation in Aspen. Our party consisted of my wife, our two adult daughters, our son-in-law, and our 19-month-old grandson. I chose to stay at the Ritz based on the description, the star rating, and the reasonable (relatively speaking) summer rate on the Vrbo site. Also, the other luxury hotels are located downtown, and I wanted a more quiet setting, closer to the trees, mountains, brooks, and hiking trails. (The Ritz is a ten-minute ride to downtown.) I reserved a three-bedroom, three-bathroom suite. The suite included an open floor plan divided into spacious, well-appointed living and dining room areas and a fully equipped kitchen, which was separated by from the other spaces by an attached island. We also had a balcony. Consistent with its laser-like focus on guest service, the hotel was even responsive to my requests as to where in the lodge we wanted to stay. The staff, from top to bottom, was gracious, competent, efficient, and responsive. The property itself offers, among other things, frequent shuttles to and from downtown Aspen. It also offers two great swimming pools (with poolside lunch and drinks at one), and a hot tub. There are outdoor grills and casual and fine-dining restaurants on the premises. The entire family wants to repeat the experience next summer.
View Property: Aspen_Ski-In_Ski-Out_Condo_3bed
Pittsburg, US
Reviewed: Jul 16, 2019
Property Manager
Loved staying at this property. It fit our family perfectly and was clean, comfortable, and easily accessible.
Property
Loved staying at this property. It fit our family perfectly and was clean, comfortable, and easily accessible.
View Property: Snowmass_Enclave_103
Louisville, US
Reviewed: Jun 20, 2019
Property Manager
Construction/Renovation on the unit immediately above this one was frustrating initially (plastic hanging over the railing onto our balcony, and lots of noise) but the manager dealt with it upon request. The unit was fantastic. Location was great as well.
Property
Construction/Renovation on the unit immediately above this one was frustrating initially (plastic hanging over the railing onto our balcony, and lots of noise) but the manager dealt with it upon request. The unit was fantastic. Location was great as well.
View Property: Snowmass_Woodrun_9914_2BL
Reviewed: Jun 10, 2019
Property Manager
Property
Wow, what a spectacular home! I'd say one of the better accommodations in Snowmass Village with high-end finishes and plenty of kitchen/ent space to host our function with 12 friends and family. Ask for Sarah! She helped us plan everything including shuttle service to Aspen for an evening at The Carabou Club.
View Property: Snowmass_Maple_Ridge
Reviewed: Jun 2, 2019
Property Manager
Excellent time at this home! We appreciate the wonderful service we experienced while working with your company during our time in Snowmass Village! Everything was excellent and we cannot say enough about the property itself. It was gorgeous with excellent access to hiking trails nearby. We enjoyed the large back patio and had a few great evenings on it! Impeccable views! The home has great amenities within it, and it was decorated with sophistication and detail! The kids loved the ping pong table in the entertainment room, and we adults loved having the extra space upstairs! We loved this home!
denver, US
Reviewed: May 7, 2019
Property Manager
Property
Again, we much appreciated the upgrade to the Lone Eagle condo when our condo was booked. It was a great time and made for a memorable trip in Keystone. We live in Denver, so we will be back.
View Property: 6506_Settlers_Creek_TwnHms
Colorado Springs, US
Reviewed: May 7, 2019
Property Manager
Property
Everything was great! The Timbers is always a good time. Excellent location, great amenities, and good service.
View Property: 3057_The_Timbers
West Port, US
Reviewed: May 7, 2019
Property Manager
Property
Everything was wonderful! The condo was such a treat for us with ski-in access. We didn't have to use the car at all during our stay, so this was a great location in Downtown. The service was wonderful, as well. We greatly appreciate all that Camilla did for us.
View Property: Aspen_Durant_D3
West Des Moines, US
Reviewed: Apr 30, 2019
Property Manager
Property
Wonderful property wonderful people to work with!
View Property: 3057_The_Timbers
Reviewed: Apr 28, 2019
Property Manager
Property
View Property: Aspen_Fasching_180
Reviewed: Apr 24, 2019
Property Manager
Property
Good customer experience agents...very reliable and thorough. A little trouble at the window as my tickets weren't linked to an account, but otherwise pretty seamless. And great prices!
Reviewed: Apr 24, 2019
Property Manager
Highly recommend GONDOLA RESORTS IN RIVER RUN VILLAGE for vacation rental condos! Great service and lovely condo at The Springs. We had a 4 bedroom and loved the view over to the gondola. Thanks to Valerie who sent extra towels and chocolates for the kids!!
View Property: 100_River_Run
Reviewed: Apr 5, 2019
Property Manager
Property
Excellent property in a great area and attentive customer service rep made our family trip exceptional. Highly recommend Gondola Resorts and agent Sarah. WE will be back!
View Property: Snowmass_Castle_Hill
Reviewed: Mar 11, 2019
Property Manager
Property
Great location, wonderful amenities! Cannot recommend enough!
View Property: Snowmass_TimbersClub_99
Atlanta, US
Reviewed: Mar 8, 2019
Property Manager
Ritz Residence staff was super friendly and very helpful. Great attitudes by all we encountered. Residence unit we stayed in met our expectation for Ritz quality, and worked out perfectly for our family of 5. We skied 3 of 6 days at Highlands and enjoyed the hill very much. Highlands area limited in restaurants etc., but 10 minute shuttle into Aspen made it easy to get out.
Property
Ritz Residence staff was super friendly and very helpful. Great attitudes by all we encountered. Residence unit we stayed in met our expectation for Ritz quality, and worked out perfectly for our family of 5. We skied 3 of 6 days at Highlands and enjoyed the hill very much. Highlands area limited in restaurants etc., but 10 minute shuttle into Aspen made it easy to get out.
View Property: Aspen_Ritz_Carlton_3bed
Reviewed: Feb 20, 2019
Property Manager
Property
Excellent 5-star home and service. Thank you! We will be coming back next year. Appreciate all your assistance to make this such a wonderful family vacation.
View Property: Snowmass_Castle_Hill
Cohutta, US
Reviewed: Jan 24, 2019
Property Manager
Each of us having our own room was nice, but each of us having our own bathroom was super-nice. Our stay was excellent. Thank you. Our only complaint is that there is almost no easy way to reach the slopes without a bit of a long walk. The lodging itself was excellent.
Property
Each of us having our own room was nice, but each of us having our own bathroom was super-nice. Our stay was excellent. Thank you. Our only complaint is that there is almost no easy way to reach the slopes without a bit of a long walk. The lodging itself was excellent.
View Property: 2640_Tenderfoot_Lodge
Reviewed: Jan 7, 2019
Property
We were coming off a very bad experience last winter in Silverthorn, so I was concerned about what we would find this year. I was so thrilled with every aspect of the rental and Gondola Resorts. We had family ages 1 year to 64 years and everyone had an amazing time. I cannot say enough about our stay in Snowmass. We used Key concierge to deliver a heat and serve meal, and we had groceries delivered by Ski Grocer Country. Everything was great.
Marietta, US
Reviewed: Dec 29, 2018
Property Manager
Could not ask for more! We had a very nice stay at this home. The layout of the three comfy bedrooms and luxury bathrooms was perfect. The kitchen was fully equipped. The staff, especially Erin Perry, was always going above and beyond to make our stay more wonderful. We celebrated my husband's 50th here, and it will always hold a special place for us. Thank you!!
Property
Could not ask for more! We had a very nice stay at this home. The layout of the three comfy bedrooms and luxury bathrooms was perfect. The kitchen was fully equipped. The staff, especially Erin Perry, was always going above and beyond to make our stay more wonderful. We celebrated my husband's 50th here, and it will always hold a special place for us. Thank you!!
View Property: Aspen_Ritz_Carlton_3bed_03